Customer Service as a Leadership Strategy with Monique Richardson
Service leadership expert Monique Richardson shares how to lead through service, build thriving teams, and create psychologically safe cultures in this powerful episode.
Service leadership expert Monique Richardson shares how to lead through service, build thriving teams, and create psychologically safe cultures in this powerful episode.
In this episode, I sit down with Leo Bottary—author of Peernovation and founder of Peernovation, LLC—to explore what truly makes teams thrive in today’s complex and collaborative work environments.
Your leaders and teams are the backbone of your business. When they thrive, your entire organisation thrives. If you’re ready to invest in the future of your leaders and teams, let’s start a conversation. Together, we can create the conditions for your business to not just survive—but truly thrive.
Thriving Culture would like to acknowledge the traditional custodians of the land where we live and work, the Bundjalung nation of the Arakwal people, and pay respects to elders, past, present and future.
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