Customer Service as a Leadership Strategy with Monique Richardson
Service leadership expert Monique Richardson shares how to lead through service, build thriving teams, and create psychologically safe cultures in this powerful episode.
From Resistance to Results: How Greg Pickering from AFCA Turned Team Performance
In this episode, I sit down with Greg Pickering, Senior Manager at the Australian Financial Complaints Authority (AFCA), to explore what it really takes to lead complex, emotionally demanding teams toward high performance—without losing sight of trust, fairness, or being human.
Beyond Billables: Rethinking Leadership and Teams in Professional Services
In this episode, I sit down with the leaders from Hive Legal, a values-led firm that has reimagined what it means to work in legal services.
AI and Large Language Model’s (LLMs) in Thriving Teams
In this episode, I speak with Justin Williams, a leader with deep expertise in AI and Large Language Models (LLMs), digital transformation, and the human impact of innovation.
Peernovation: Unlocking Team Potential with Leo Bottary
In this episode, I sit down with Leo Bottary—author of Peernovation and founder of Peernovation, LLC—to explore what truly makes teams thrive in today’s complex and collaborative work environments.
When Everyone Leads: A Deep Dive into Adaptive Leadership with Kaye Monk-Morgan
In this episode, I sit down with Dr. Kaye Monk-Morgan—President and CEO of the Kansas Leadership Center—to unpack what it really means to lead in today’s civic and organisational environments.
Let’s Build Your Future Together.
Your leaders and teams are the backbone of your business. When they thrive, your entire organisation thrives. If you’re ready to invest in the future of your leaders and teams, let’s start a conversation. Together, we can create the conditions for your business to not just survive—but truly thrive.
Thriving Culture would like to acknowledge the traditional custodians of the land where we live and work, the Bundjalung nation of the Arakwal people, and pay respects to elders, past, present and future.
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